Appointments
Our recommendation: make your [comfort zone] spa appointment prior to arrival; this way we can make sure that your request is definitely fulfilled.
Cancellations
Appointments may be cancelled free of charge up to 24 hours before the due time. Any cancellations later than this will be charged at 70% of the amount due. Should you arrive late for your treatment, it is not possible - out of respect to the subsequent guests - to extend the time of the treatment.
Towels
Towels are available in the [comfort zone] spa area
Guests wearing spa garments
Guests wearing bathrobes and slippers are kindly asked to use the elevator to reach the [comfort zone] spa from their rooms. We kindly ask you not to enter any of the public hotel areas when wearing spa clothes. Exception: in the restaurant during snack time between 1:30 and 3:00 P every day.
Nude area
Please understand that the nude area may only be entered by persons from the age of 16 years.
Reservation of canvas chairs
Should you decide to take a break from relaxing for a trip to the sauna or due to an appointment at the spa treatment, we kindly ask you not to reserve the chairs in the meantime.
Smoking rules
The entire [comfort zone] spa area is non-smoking. Smoking is solely permitted in a designated outdoor area by the pool in the garden. Thank you for your understanding.